Key Account Manager

Explore a connected marketplace

Careers at ICIS give you the freedom to innovate, the trust to find your own path and the space to be original.

ICIS is part of Lexis Nexis Risk Solutions Group (LNRSG). At LNRSG having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 35 diversity employee networks globally and prioritise ensuring inclusive leadership is part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.

Any reasonable adaption that increases your accessibility can be made to help you succeed. All applications are treated in line with our equal opportunities policy.

Experience & Accountabilities

• Proven track record at managing, retaining and aggressively growing the company’s top tier accounts and accountable/responsible for sales results.
• Experience in Enterprise / Software solutions as well as strategic & value-based selling.
• Being able to map, plan, and execute solid double / triple digit growth on key accounts by going higher & wider in the organisation.
• Establishes strong, long-term customer relationships across the organisations you will manage.
• Continuously learn in order to lead with insight, develop a deep understanding of customer workflows and customer value.
• Maintain high volume and high-quality customer engagement through phone, email, social media. and onsite visits and should be travelling to targeted clients.
• Record client engagement and communication using Salesforce.com.
• Cross-functional collaboration with relevant business functions locally and globally.

Behaviours

• Curious about everything, willing to ask questions and challenge the status quo in order to provide better customer outcomes.
• Passionate about proving a world-class customer experience.
• Excellent communicator, both verbally and written.
• Has the flexibility to adapt to a fast-changing environment and works well under pressure.
• A high level of energy, self-motivation, competitiveness, and a desire to positively impact the business.
• Creative problem solver with an entrepreneurial spirit.
• Excellent presentation skills.
• Able to build relationships both external and internal.
• Experienced at working with CRM systems (preferably Salesforce.com).

Qualifications

• Demonstrable experience in a similar consultative sale position preferably licenses based subscription services.
• Excellent written and spoken English.

What we offer in return

• ICIS is committed to delivering training to help you succeed in your role. This will include sessions to help you to increase your market knowledge, sales skills and team working abilities.
• We strongly value both our employees’ and customers’ diversity and believe a diverse workforce is a critical factor to achieve business success. ICIS supports a range of internal forums to educate and involve employees in celebrating this diversity.
• ICIS is dedicated to playing a positive role in our local and global communities, primarily through employee involvement. Our central focus is education for disadvantaged young people and community initiatives of importance to local employees.
• Health and wellbeing are important enablers to living a fulfilling and purposeful life. As a caring employer, we want to do what we can to help you keep physically and emotionally healthy.
• ICIS is a global company with staff of more than 800 across the global. This will give opportunities for global travel and international project working.
• ICIS is a division of LexisNexis Risk Solutions and a member of RELX Group, the world's leading publisher and information provider.

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