Head of Commercial Analytics, LEGO® Retail

Job Description

Are you looking for an opportunity where you can make the best use of your expertise on business intelligence & insights?

Come with your strong commercial and consulting background and gain a valuable experience in LEGO® Retail!

Core Responsibilities

• Lead, grow and develop a retail analytics team responsible for driving useful insights, tracking commercial performance, finding opportunities and risks and supporting faster and better commercial decisions for LEGO® Retail.
• Apply big data analytics and data science modelling techniques to uncover insights on products, channels, customers, shoppers & members, short term and mid to long term.
• Drive key business processes such as Monthly Commercial Traction meetings, monthly Demand Reviews, and weekly commercial performance reviews with focus on delivering clear, consistent and relevant storylines on business performance
• Support the development of data related to digital products and strategies through collaboration with Product Managers and Digital Tech team.
• Develop and elevate data & insights capabilities across the organization, acting as a champion for best practices and crafting relevant moments of engagement for the Retail business, e.g. Town Halls, business planning, etc.
• Build a strong global network to ensure global consistency and manage local key partners to influence commercial decisions.

Play your part in our team succeeding

LEGO® Retail organization is responsible for our Direct to Consumer (D2C) business – namely LEGO.com and our portfolio of branded stores.

LEGO® Retail is at the heart of the LEGO Group’s 2025 growth strategy. Millions of consumers and shoppers across the globe are seeking unique and memorable experiences with the LEGO® brand, and the retail unit is uniquely positioned to deliver an immersive, premium LEGO® branded retail experience. As a result, building branded, experiential and commercial retail capabilities is a key strategic priority for the company. Given its proximity to shoppers and end-users, LEGO® Retail also plays a meaningful role in helping all functions stay close to the needs and interests of our fans across key audience segments.

The Head of Retail Commercial Development reports into the VP, Analytics & Insights (A&I), and is a member of the A&I Leadership Team and the LEGO Retail Leadership Team. The role is responsible for leading the team in tracking commercial performance, identifying commercial opportunities, and supporting faster and better commercial decisions through clear performance storylines and socialization of key business reports. The team also collaborates with Tech, Data Science and Digital products to support data products development to generate better insights.

Do you have what it takes?

• Minimum 2-3 years experience working in a D2C commercial organization with direct experience in building retail-specific management reporting focussing on consumer sales metrics, operational retail KPIs, marketing effectiveness and 1P/0P data utilization.
• At least 2-3 years’ experience in outstanding consulting firm, for instance McKinsey, BCG, Bain or alike.
• Outstanding analytical skills and financial competence, with the ability to create new metrics if necessary.
• Outstanding written and verbal communication skills, with validated experience in preparing concise documents for executive-level decision-making.
• Proven track record to coach a team to reach the highest analytical and communication standards
• A thorough understanding of what best in class retail reporting looks like and the ability to elevate retail reporting at the LEGO Group.
• A strong understanding of the retail omni-channel landscape and shopper audiences with luxury or consumer goods preferred.
• Proven ability to translate complex data and reporting in a manner in which it is easily understood by all.
• Experience in global businesses and managing teams across cultures and time zones.
• Ability to work under pressure with strong time management.

Build your career brick by brick at the LEGO Group.

"This position is an exciting opportunity to further develop value of learning-through-play for the children across the globe. The commercial success of LEGO® Retail is crucial to enabling our mission of delivering a premium branded LEGO® play experience to families and children around the world! Are you ready to take up this challenge?"

What’s in it for you?

Here are some of what to expect:

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. The hiring team will discuss the principles of our hybrid work model 'Best of Both', role eligibility and frequency with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

We are proud supporters of Women in Data®.  Connect, engage and belong to the largest free female data community in the UK – visit: www.womenindata.co.uk to join our community.