Lloyds Banking Group


Why we’ve partnered with WiD UK 2018?

To compete in today’s business landscape, technology alone isn’t enough. Organisations also need a breadth of perspectives – which only happens when we ensure women are joining, shaping and leading our most future-forward initiatives.

Lloyds Banking Group is proud to support Women in Data – an exciting forum that thinking British industries need in order to build the services, companies and economies of the future.

Spotlight on Sian McHenry

Name: Sian McHenry

I’m the Head of Business Data Modelling – Chief Data Office at Lloyds Banking Group. I have extensive financial services experience across the Global Credit Rating and Banking sectors.

While studying Oceanography at Southampton University, I discovered the impact data management had on the ability to produce reliable analytics and I wanted to learn more. So I looked for opportunities to develop my practical experience of data management, interning at the Global Credit Rating Agency, Standard & Poor’s, and as a post-grad I joined as a Data Analyst.

In 8 years I learned every major discipline across the data management spectrum; from data operations, to data governance, stewardship, data operations and more. This culminated in leading the Asset Backed Securities Data operations teams across EMEA & APAC.

While I was there, I was offered a role as Vice President at JP Morgan Chase to set-up the controls room EMEA MI and reporting function, supporting the operational risk and controlling functions.

The transferable nature of my data management skillset meant I could quickly add value to a new focus area. I successfully expanded the team’s remit to cover the international regions, supporting EMEA, APAC and LATAM.

In 2015 I joined Lloyds Banking Group as a Senior Manager, helping set up the Group’s Chief Data Office. In my career I’ve worked across all aspects of data management.

In addition to my professional achievements, I recently became a mum, with baby number two on its way. I now head up business data modelling for the Chief Data Office, and I’m fortunate that my manager and the Group have been incredibly supportive in helping me achieve a great work-life balance.

Throughout my career I feel privileged to have worked alongside so many inspiring female role models and leaders in data, spurring my drive and passion to advance as a data management professional.

My advice for anyone looking to get into a career in data would be to go for it. The possibilities are endless, and you should never be afraid to move outside your comfort zone.

Spotlight on Kate Brooks

Name: Kate Brooks

I’m Head of Data Management at Lloyds Banking Group with a BSC in Economics, an ACIB (Chartered Banker), and an APMP (Qualified Project Manager). I have 20 years of experience in data and analytics covering data quality, metadata, financial analytics, modelling, customer analytics and segmentation and semantic layer development.

When I joined the Group through a Graduate Programme 26 years ago, I spent the first six years in Branch and Commercial Management. In 1999 I wanted to do something more analytical and took a role in Data Quality Management. I fell in love with data from the start, and my background in branch banking meant I knew how to translate the data into reality. I’ve always seen data as a way of codifying customer behaviour.

Twenty years later, I’m still passionate about data management, and now more people understand how our day to day lives are translated into data – every purchase, every swipe, every check-in. My goal is to organise data better, so we can use it more effectively to provide insightful and relevant service at a low cost.

What’s fuelled my career is my ability to understand the technicalities of data and bring it to life through stories. My greatest success was developing a data-driven customer profitability model which enabled the Group to sell TSB in 2011.

I mentor many of my colleagues across the gender spectrum, and I’m also a mentor for the Princes Trust. I always push myself out of my comfort zone, guided by the words of Susan Jeffers, ‘feel the fear and do it anyway’, and my mantra ‘say yes to the universe’. I apply this to any opportunity that comes my way, even if I’m terrified. Last year I volunteered at a data conference, and the organisers then asked me to chair it. I said yes, and it was a great experience.

Spotlight on Laura Collard

Name: Laura Collard

I work at Lloyds Banking Group as a machine learning data scientist and have a PhD in Molecular and Cellular Biology from Paris Descartes University.

In 2014 I moved to London to work on my postdoctoral in the field of cancer research, where I designed experiments and collected and analysed data on a daily basis. At the time, the datasets I was creating and using were on a much smaller scale compared to what my team and I face today.

When I had free time during my postdoctoral, I learned how to code in Python. It was a life-changing experience and I felt empowered solving problems with code. I decided to take it to the next level by joining a software development course run by Sky. It’s part of a programme of tech courses for women from different walks of life, including those who want to change career or go back to work after spending time caring for a child or relative.

It’s an amazing initiative aimed at increasing diversity in tech that I was lucky to be part of. I learned an incredible amount over the course of 15 weeks – including working as part of a team in an agile way, web development (front-end and back-end), version control and more.

While working on this course, I studied machine learning and data science on different MOOCs platforms. In particular, Coursera which I recommend for the high-quality content.

Discovering insights from data and being able to predict an outcome using a machine learning algorithm is something that continues to fascinate me, which is why I enjoy my new career so much.

Spotlight on Parinita Kothari

Name: Parinita Kothari

I’m a data engineer at Lloyds Banking Group where I build complex data sets for our machine learning models. These models improve our customer experience and deal with financial crime more effectively and efficiently.

Growing up I was always inquisitive, with an aspiration to develop my skills in IT. This is something I pursued while I was finishing my degree in Finance and Economics at Calcutta University by learning more about the different database technologies. Following a year of studying the field, I joined a start-up IT firm in Calcutta as a part-time intern.

The advantage of joining a firm from its early stages, is that you get to grow with it. So I got to know various facets of the business, and five years into the role I was building large-scale data processing systems and working as an expert in data warehousing solutions. I also worked with a variety of complex user cases.

During my career, I’ve worked across a range of industries including healthcare, electronics, betting and financial institutions. Each one has helped me hone my technical capabilities and gain new experiences of how different industries tackle their data complexities.

The experiences I have gained through working within this industry now drive me to follow in the footsteps of my role model Indra Nooyi (Former CEO of PepsiCo), who has demonstrated that the world we live in needs more women at the top.

How Lloyds banking group see the data landscape changing in the UK in the next 5 years

Five predictions for the next five years:

  1. Less descriptive insight. More machine learning and action.
  2. Less rear-view mirror periodic analysis. More real-time predictions of what’s coming next.
  3. Less reliance on internal and structured data. More on external and unstructured data.
  4. Less reductionist dashboarding. More natural language discovery and intelligent alerting.
  5. Less centralised data expertise. More embedded data skills with power back with the front line.

About Lloyds banking group

Lloyds Banking Group are the UK’s largest retail finance organisation – the parent company of some of Britain’s most trusted names in customer banking, including Lloyds Bank, Halifax, Scottish Widows and Bank of Scotland.

Formed in 2009 when LloydsTSB acquired HBOS, but with a heritage stretching back over 250 years, the Group has over 30 million customers and 75,000 employees. Through our mission of Helping Britain Prosper, we’re committed to transforming the financial lives of individuals, businesses and families throughout the UK.