6th June – Vanquis Bank

6th June – Vanquis Bank

Who should attend? All levels of data practitioner

Women in Data® and Vanquis Bank are excited to bring you an evening of talks, networking and an interactive session – all with great views of London from the 28th Floor of the ‘Walkie Talkie’.

Esther Hollingsbee, Head of Digital – Welcome from your host

Data and the Vanquis customer – Group of Vanquis analysts including:
Katy Everett, Senior Robotics and AI Manager
Stephanie Lewis, Credit Risk Policy Manager
Evan Williams, Portfolio and Business Development Director

Amy Chapman, People Development Partner -Expand your Personal Learning Network

Julia Warrack, CIO -From GCHQ to Vanquis CIO

Location and times
When: 18.00 – 21.00 Thursday, 6 June 2019
Where: 20 Fenchurch Street, London, EC3M 3BY

Name: Amy Chapman, People Development Partner

Title: Expand your Personal Learning Network

Bio:

I currently work within the People Development Team at Vanquis Bank, and my passion is helping leaders to develop the capabilities they need now and in the future.

My professional journey involved a complete career change in 2013, prior to which I worked within elite sport for almost 10 years. Having worked in truly high performing teams and cultures, and being a manager of people and a significant budget of £18million a year, I understand the pressures of leaders and managers. Whilst I enjoyed my work and wanted to do the best I could for my team and British athletes, something felt off. I was surrounded by such passionate people who didn’t see their jobs as ‘work’, it was their way of life. I wanted to feel that….

With the help of an Executive Coach, after the 2012 Olympics, I started to focus on me. I uncovered what my values were, identified my strengths and began mapping out what I wanted from my career. I explored the science behind people at work and how to become the best version of me. I loved coaching and wanted to do more of that to help others to be their best.

I felt confident enough in August 2013 to leap out of the sporting industry and began my accelerated ‘retraining’ as a Learning and Performance Professional. I studied alongside a full-time job and began absorbing as much knowledge as I could from a global network of experts.

I finally found my passion at aged 30! Which is…. to enable others to be their best.

Overview:

We all regularly interact with our preferred people, digital devices, information sources and services, both online and in-person, in the ways, times and places of your choosing. This is our Personal Learning Network.

Amy will facilitate digital and in-person ways to expand your network right now, to broaden your learning experiences and shape your career.

Name: Stephanie Lewis – Credit Risk Policy Manager

Title: Data and the Vanquis customer

Bio:
Joining Vanquis as a Marketing Analyst 4 years ago, Steph earnt her stripes running data driven new customer recruitment campaigns across multiple channels. Always keen to learn something new she enjoyed being among the pilot cohort of analysts seconding to work across Provident group. Now, six years into her consumer credit analytics career, Steph is focussing on building the Credit Policy team at Vanquis; aiming to keep ahead of the inherent and emerging risks faced by both the business and our customers.
At home Steph is undertaking an exciting new adventure as a foster parent which has been made possible with flexible working allowing her to reduce her hours and regularly work from home. She’s a self-confessed crazy cat lady with two cats and holds the Secretary position at her local branch of Cats Protection.

Overview:

Every customer is different – so why treat them the same? In this session we will run through how we make the most of the data we have about our customers, from when they first call us to any arrears activity if they miss a payment.