Senior Project Manager, Services
As a Senior Project Manager, you are instrumental in driving the mission of our Professional Services team, which is dedicated to accelerating and de-risking our customers' outcomes by ensuring the success of every project we undertake. Your role is pivotal in not only achieving project goals but also in maintaining an exceptional level of customer satisfaction throughout the process. You will expertly navigate the balance between delivering outstanding results and aligning with the commercial objectives of the Professional Services organization. Your leadership and strategic insight will contribute directly to our clients' success and the growth of our business. In this position, you will report to the Senior Manager of Professional Services, working closely with cross-functional teams to deliver excellence at every stage.
The impact you will have:
- You will take ownership of all commercial delivery of services from a project administration and director perspective across numerous concurrent projects ranging from a single individual for 2-3 weeks to 6 month engagements of multi-person teams
- You will define, manage, scope and mitigate risk across projects including enforcing project reporting, milestone tracking and financial management of engagements to accelerate our customers success adoption and their associated outcomes.
- Work with the account management and customer teams to complete handover from sales to delivery teams
- Work with the account management team to ensure accurate reporting on projects and keeping all relevant parties up-to-date with project activity and success
What we look for:
- Individuals who excel in a high paced environment working with cross-functional teams on multiple customer engagements often concurrently.
- Extensive experience successfully managing and overseeing projects with teams of up to 5 people with contract values in excess of $0.5 million
- Experience in managing enterprise scale projects, with global deployments ideally within the big data and analytics industry domain
- Experience of industry project management techniques including agile project delivery ideally with PMI/PRINCE/AGILE certification
- Good communication and analytical skills with ability to mentor team members to achieve success.
- Initiative, determination and a high degree of resourcefulness
- Strong commercial focus and will have managed both T&M and Fixed Price project engagements
- Travel is required up to 50%, more at peak times.
Benefits
- Private medical, dental and cash refunds for health expenses
- Life, disability and critical illness coverage
- Group personal pension with company contribution
- Equity awards
- Paid parental leave
- Gym reimbursement
- Annual personal development fund
- Work headphones reimbursement
- Business travel accident insurance
About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
We are proud supporters of Women in Data®. Connect, engage and belong to the largest free female data community in the UK – visit: www.womenindata.co.uk to join our community.