Senior Infrastructure Engineer – Database

At QBE, our purpose is to enable a more resilient future. We’re an international insurer and reinsurer with a local presence in 27 countries. Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength, and embrace change to their advantage.

Technology Services at QBE is changing – fast.  In a world that also throws out it’s unexpected twists and turns, QBE technology has been pushed to the forefront of the business value chain.  QBE’s investment in its platform and services have created a natural continuity environment that has elevated technology delivery even closer to the heart of its business value chain.  This also allows its colleagues to set themselves up for a true work/life balance approach to their day to day and a healthy appetite for discovery, innovation and continuous improvement.

The Opportunity

Work with a team of infrastructure specialists and engineers to ensure QBE database platforms and data tools on the private and public cloud are delivered and managed in a compliant way globally as QBE continues to modernize our platforms. Translate database architectural design requirements into patterns by collaborating with technical architects and being supported by third parties on infrastructure services. Provide input to overall management - workforce, budget, technology roadmaps, projects, and tasks.

Primary Responsibilities

• Has the ability to create architecture design patterns, technology-build standards, and operational process standards to ensure a globally unified approach to meet defined business requirements
• Has the ability to work with peers and Architecture team to define strategic technology roadmap that aligns with the global architecture vision
• Can evaluate emerging database technologies to unlock capabilities of new technology products
• Can evaluate existing QBE database technologies and create awareness of new enhancements and features rolled out by the product vendors
• Must be able to collaborate with the Architecture community and other CoPs in evaluating and implementing solutions and roadmaps
• Must be able to standardize support tools and techniques for covering key functions such as monitoring, alerting, and backups
• Has the ability to creating tools, techniques, and processes for Database Operational team to enable real-time validation and technical assurance of new infrastructure to ensure new build adheres to standards and meets secure by-design requirements
• Has the specific knowledge on database platform license management and can verify license compliance by establishing vendor-specific effective license positions
• Can identify purchase requirements to meet current and future projected workloads, and share information with other stakeholders
• Must maintain the security, confidentiality, and integrity of information systems through compliance with relevant legislation and regulations. Design, implement, and operate controls and management strategies to allow this.
• Has a diverse set of technical expertise; including DevOps tooling, troubleshooting and debug skills, cloud computing, coding/scripting, and infrastructure engineering to provide outstanding customer experiences. Beyond technical qualification, resource will also have a healthy combination of cross-group collaboration skills, communication and relationship building skills.
• Takes ownership of problems and proactively resolves technical problems, ensuring that technical solutions continue to meet business requirements. Takes full accountability for actions taken and decisions made.
• Understands and identifies problems, analyzing and helping to identify the appropriate solution. Can classify and prioritize problems, document their causes, and implement remedies.
• Maintains focus on the whole life of service delivery - designs, develops, delivers, and operates. Ensures that a set of IT products, suppliers and vendors come together to deliver an IT service.
• Has the specific knowledge which underpins an individual’s ability to deliver the responsibilities and tasks of their role. This relates to the application of the required breadth and depth of technical knowledge.
• Has lateral thinking capability to dissect a problem into its component parts to identify and diagnose root causes, allowing problem resolution. Able to troubleshoot and identify problems across different technology capabilities including compute, storage, networking, physical infrastructure, software, commercial off the shelf (COTS) and open-source packages and solutions, virtual and cloud including IaaS, PaaS, SaaS.

Required Experience

• At least 6 years of experience with database administration
• Expert in various Database Platforms; SQL Server,  Azure databases,  Oracle, DB2 LUW
• Intermediate knowledge of managing database licenses
• Intermediate knowledge of data tools such as SSIS, Azure Data Factory, Databricks, Synpase, Data Lake..,etc
• Intermediate knowledge of Azure platform
• Intermediate knowledge of Database Clustering and SQL Always ON technology
• Intermediate experience in PowerShell scripting
• Intermediate knowledge of Enterprise Database backup technologies
• Intermediate knowledge of Database monitoring tools
• Intermediate knowledge of Database design, security, and best practice housekeeping activities
• Must have the ability to learn quickly

We are here to support you

We are here to support you We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As an QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
• Our ‘At My Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
• Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
• BCS Organisational Membership

Some of the awards QBE are proud to have won, been a finalist for, and shortlisted for include:

• The British Computer Society 2021 Winners – Inspirational Individual of the Year; IT Service & Support Professional of the year
• British Claims Awards 2022 Winner - InsurTech Award
• Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year
• Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response
• Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year

We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent.

Why QBE?

Working for us. Working for you.

We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you.  Offering a great range of benefits which enable you to bring your best self to work, including competitive salaries and bonus structures, health and wellbeing programs, hybrid working for the flexibility of working from home and the office.  In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.

At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation.

About QBE

QBE helps businesses build resilience through risk management and insurance.

QBE European Operations is part of QBE Insurance Group, one of the world’s leading international insurers and reinsurers and Standard & Poor’s A+ rated. Listed on the Australian Securities Exchange, QBE’s gross written premium for the year ended 31 December 2021 was US$18.5 billion.

As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base.

To find out more about why you should work for QBE, visit our careers website.

What next?

If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.

We are proud supporters of Women in Data®.  Connect, engage and belong to the largest free female data community in the UK – visit: www.womenindata.co.uk to join our community.