Senior Data Analyst

We are looking for a Senior Data Analyst, who will effectively support partners in the day to day management of processing their data from local through to global  systems.

You will work with the partners to ensure that all KPIs are exceeded, quality remains a key focus and that all risks and issues are raised in a timely manner to protect the customer experience.

You will work closely with colleagues from within the partner organisation  and the D&B partner point of contact to identify and implement opportunities to improve data quality, accuracy and processes, leveraging knowledge sharing and best practice throughout the WorldWide Network, as well as monitoring market trends in data.

You will communicate regularly with both internal and external stakeholders to provide a business wide view of the customer experience.

Responsibilities

• • Manage the day to day performance against agreed KPIs.
  • Raise risks and issues in line with the engagement model and work collaboratively with our partners and partner managers to resolve these in a timely fashion.
  • Operate as first Content, Operations and Analytics point of contact with the assigned partner markets.
  • Work hand in hand with our technology counter parts
  • Actively work to improve the quality and accuracy of the data in the partner databases.
  • Interface with Legal and Data Governance to support them with Content and Process expertise in drafting of policies and legal documents.

Skills Required

• • Strong analytical skills and attention to detail.
  • Technology savvy (data supply chain)
  • Proven ability to identify process improvement opportunities and to drive implementation of these.
  • Ability to communicate, present and influence credibly and effectively with stakeholders.
  • Ability to hold partner accountable for improvement plans.
  • Ability to work independently and direct work of others cross-functionally via matrix. Manage multiple priorities.
  • Proven ability to overcome challenges and get things done.
  • Fluent in English with a second EU language preferred.

Experience Required

• • Previous experience working with service partners or remote business partners.
  • Extensive experience as a Data Analyst for a global, matrix organisation.
  • Involvement in enterprise level strategic assignments, including owned responsibility for specific key outcomes via matrix managed resources.
  • Bachelor’s degree and/or related business experience. Advanced degree preferred.

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