Senior Credit Risk Analyst, Existing Customer Strategies

Location: Bradford, London or Petersfield

Working Pattern: Hybrid—typically a couple of days a week in the office. Part-time or flexible arrangements are considered to support work-life balance. A fear of losing your current working flexibility shouldn't hinder you from applying for new opportunities, which is why we aim to match your existing flexible working arrangements where possible.

What We Offer

• Holidays: 25 days, increasing to 30 days with service
• Pension: Up to 10% employer contribution
• Family Leave: Enhanced maternity (post-probation) and 4 weeks paternity leave
• Workations: Work abroad for up to 20 days a year (approved countries)
• Volunteering: 2 paid days to support a charity of your choice
• Learning & Development: Access to LinkedIn Learning for all colleagues
• Financial Wellbeing: Free Snoop Premium subscription
• Connection & Culture: Quarterly socials, in-person and virtual company updates
• Healthcare: Option to join Private Medical Insurance
• Bonus: Discretionary annual bonus

The Role

We're looking for a highly analytical and driven Senior Credit Risk Analyst to join our team, focusing on optimising Existing Customer Management strategies. In this role, you'll leverage data-driven insights to enhance lending decisions, balance risk and reward, and support business growth through robust credit strategies. You'll lead complex analytical projects, deliver actionable recommendations, and work closely with cross-functional teams to ensure alignment and effectiveness. If you’re passionate about consumer credit, thrive on problem-solving, and want to play a key role in driving strategic impact, we’d love to hear from you.

You and Your Team

You’ll be joining a high-performing and collaborative Credit Risk team that sits at the heart of customer decisioning. We are a data-led, insight-driven function focused on optimising strategies that balance risk, reward, and responsible lending. The team is passionate about continuous improvement, innovation, and making a real impact on business performance and customer outcomes. This role reports into the Credit Risk Manager and you’ll work closely with senior stakeholders across Credit Risk, Product, Finance, and Operations to ensure our strategies are both effective and aligned with wider business goals.

As a Senior Credit Risk Analyst, you will:

• Develop expert understanding of the customer management lifecycle, including all aspects of decisioning and customer touch points
• Support the optimisation of lending decisions through test and learn initiatives to identify champion strategies
• Support business growth and portfolio profitability while ensuring a balance between risk, reward and responsible lending, and controlling credit quality and performance
• Ensure lending decisions are accurate and appropriate through close tracking and monitoring
• Perform inquisitive and innovative analysis and provide logical recommendations resulting in customer and /or business benefits
• Deliver complex analytical/data driven projects fully incorporating Customer and business implications throughout
• Support the automation of MI and processes to maximise integration, effectiveness and efficiency

What We’re Looking For:

• 2 years + experience in an analytical role, preferably in a Credit Risk environment.
• Experience of strategy optimisation or scorecard cut-off setting.
• Excellent communication skills, written and verbal.
• Coding skills with SAS/SQL/Python or similar software.
• Experience working to a high level of detail and accuracy.
• Proven ability to effectively plan and organise work effectively and prioritise deadlines whilst working at a fast pace.
• Knowledge of Retail Consumer Lending products such as Credit cards, Loans, Overdrafts or Mortgages.

Offers are subject to satisfactory background checks, including credit, fraud, and employment references.

Who we are

At Vanquis, we have a simple purpose: to deliver caring banking so our customers can make the most of life’s opportunities. Established in 1880, we’re now a FTSE All Share company and leading specialist bank. We lend responsibly, providing tailored products and services to over 1.69 million UK customers.  We see ourselves as the bank that’s got your back.

Vanquis has been named one of the Financial Times UK’s Best Employers 2025, ranking in the top 50 nationwide and seventh in Banking and Financial Services. This recognition is based on independent employee feedback, reflecting our strong workplace culture, career growth opportunities, and commitment to our people.

We take care of our colleagues as well as our customers, working hard to create a rewarding and supportive work environment. That means competitive salaries, benefits, and a Group-wide recognition scheme. Everyone can enrol in our pension and after six months, you can join our ‘Buy as You Earn’ scheme.

We’re about more than financial rewards though. We give everyone a voice in the business and room to be their authentic self. And we know you’re here to build your career, so we help every colleague with training and development opportunities. Making sure there’s always something new to learn.

Equal Opportunities

Vanquis Bank is an Equal Opportunity Employer. We embrace everyone’s unique strengths and identities. No matter your background, identity, or experience, you are welcome here. We believe diversity enriches our teams and helps us better support our customers.

If there’s anything we can do to support you during the recruitment process—whether that’s a different format of the application or additional assistance—please contact us at careers@vanquis.com.

The Company

At Vanquis, we’ve been empowering lives since 1880. As a FTSE All Share company and leading specialist bank, we lend responsibly to over 1.69 million UK customers.

We’re just as committed to our colleagues as we are to our customers, offering competitive salaries, comprehensive benefits, and recognition schemes. With pension plans, our ‘Buy as You Earn’ scheme, and ongoing training opportunities, we create a supportive environment where you can grow and thrive.

Bring your authentic self, find your voice, and build your career with us—because at Vanquis, we believe in making the most of life’s opportunities.