Operations Apprentice

About us

At Munich Re Specialty – Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this.

At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals.

Please see our website for more information.

Operations Apprentice

We are currently looking for an Operations Apprentice to be based in Manchester on a on a 24 month fixed term contract, reporting into the Head of Operations Management / Head of Underwriting Delivery.

As an Operations Apprentice at Munich Re, you will embark on a comprehensive learning journey, gaining hands-on experience in various aspects of business operations. This apprenticeship is designed to provide exposure to a wide range of critical business functions, while you work closely with experienced professionals who are dedicated to mentoring and guiding you throughout your apprenticeship.

Responsibilities:

• Working closely with our key third party vendors, IT, Risk & Compliance and Central Procurement you will provide support and where required take ownership for any operational issues, from initial notification through to resolution.
• Understanding the end to end customer journey across the product lines we offer and distribution channels to enable a holistic view and oversight to support with analyses required including as is and to be process enhancement.
• Make a positive input into the team’s effectiveness, suggesting ways in which work systems and processes can be amended and improved.
• Entering data into the in-house S2000 underwriting system, pricing tools and other administration systems as required.
• Management and saving of documents.
• Support the clearing list and accumulation control process, as required.
• Working with colleagues internally and external partners to ensure reporting meets our requirements
• Collating of and reporting on operational risks within agreed timeframes
• Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders.

Knowledge and Skills

• Build and maintain strong internal relationships with other team members
• Ability and willingness to learn and understand established systems and processes.
• Good interpersonal and communication skills.
• Passionate about excellent customer service .
• Ability to prioritise own work and manage workload.

Diversity, Equity & Inclusion

At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.

Learning and innovating today, striving for sustainable societies and business tomorrow

At Munich Re Specialty – Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues.

Learn more about sustainability at Munich Re – choose your impact!

Benefits

• 25 days Annual Leave + Bank Holidays
• 10% Non-contributory Pension
• Eligibility for an Annual Bonus
• Private Medical + Dental Insurance
• Critical illness insurance + Life Assurance + Permanent Health Insurance
• Wellbeing and Development Scheme + EAP + Health Assessments (subject to scheme eligibility)
• Electric Vehicle Salary Sacrifice Scheme
• Study & continuing Professional Development Support
• Hybrid Working + IT Home Set-up Support