MDM Manager
Permanent (Hybrid)
London or Leeds
At QBE, our purpose is to enable a more resilient future.
We are an international insurer and reinsurer with a local presence in 27 countries.
The Opportunity
QBE Europe is recruiting for a MDM Manager to join a well established Data COE team in our London Office. The Master & Reference Data Manager is responsible for developing and implementing a master and reference data management strategy and framework across all business functions and systems for QBE European Operations (EO). This role will establish effective processes to ensure reference data is managed effectively across the organisation. Establish standards, policies and procedures for master and reference data management and ensure organisational adherence. This role will lead on the implementation of a cost-effective, quick response unit and perform the role of the single coordination point across the organisation for master and reference data management activities.
Your new role
- Lead development and embedment of the master and reference data management strategy and roadmap.
- Engage business stakeholders to define business impact of poor master and reference data management in terms of cost, revenue and risk implications.
- Responsible for master and reference data management policies, processes and procedures.
- Provide leadership and direction to the QBE governance of master and reference data management.
- Establish clear accountability and roles and responsibility for key teams involved in master
- Manage reporting to governance forums, key stakeholders and management.
- Apply effective communication strategies to ensure data quality standards are understood by all relevant stakeholders.
- Actively coach and mentor the master and reference data team to ensure optimum adherence to data standards.
- Ensure Master and Reference Data Management Policy is aligned to the Data Policy and to the Data Strategy.
About You
- Strong Master Data Management experience.
- Leadership experience in a data environment.
- Excellent communication and presentation skills.
- Ability to collaborate and work with stakeholders at all levels.
- Hands-on experience with MDM tools and applications.
Why QBE? At My Best
At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it’s not just what we do that matters, it’s how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.
At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (https://qbeeurope.com/careers/flex-qbe/).
Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include:
5-star Diversity, Equity and inclusion (DEI) awards, 2023 Winner - Insurance Business Canada
Employer of the Year 2022 Winner – Insurance Insider
British Claims Awards 2022 Winner - InsurTech Award
Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year
Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response
Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year
We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent
Inclusion of Diversity
We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.
We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.
ESG & Sustainability
At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce and partnering for growth through innovative, sustainable and impactful solutions. For further information regarding QBE’s sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative ‘Premiums4Good’, please visit our Sustainability homepage and read our latest Sustainability Report (Link).
About QBE
We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.
We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.
And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.
With more than more than 11,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.
We believe this is our moment – what if it was yours too?
Your career at QBE — let’s make it happen!
To find out more about why you should work for QBE, visit our careers website.
What next?
If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.
Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process.
APPLY NOW and let’s make it happen!
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