GSOC Senior Manager
The Opportunity:
This is a great opportunity for you to join QBE’s Group Cyber Security team as a Cyber Security Operations Senior Manager. The role will be responsible for uplifting delivery maturity, efficiency, and quality across our Global Security Operations Centre (GSOC) in multiple locations, with people, process and technologies in mind. You will be accountable for establishing service management disciplines and help Global Security Operations to set and deliver on performance commitments made to senior leadership and stakeholders, in a transparent and collaborative manner.
With hybrid office working and excellent benefits including 30 days holiday, you will be working in a supportive, inclusive, and collaborative environment. We’re the down-to-earth, international insurer that is neither too big nor small, so you can make a real impact!
Your new role:
- Mature GSOC processes and capabilities, in accordance with an industry framework, to target milestones and goals.
- Continually optimise operational efficiency and effectiveness, managing people and technology dependencies as required.
- Manage the security operation in line with its reporting and outcome commitments for both divisional and enterprise accountabilities.
- Be accountable for the development of the governance framework and driving improvements to its people, technology, and processes for GSOC.
- Analyse and evaluate operational data and metrics, identifying areas for improvement and implementing changes to drive efficiency and effectiveness.
- Ensure compliance with relevant regulatory requirements, industry standards, and internal polices for security operations.
- Support the Global Head of Security Operations in fulfilling strategic goals, tactical deliverables, and improvement opportunities.
- Manage overall risk and governance for security operations, by helping drive the identification, assessment and mitigation of the risks related to service delivery and security operations.
About you:
- A forward-thinking professional with a proven track record of driving high performance standards.
- Providing clear direction and empowering a diverse team of operational managers to achieve results through effective people management.
- Demonstrable leadership skills with the ability to communicate at all levels of the business and lead through deep collaboration across the business.
- Proficient in security operations situations with exceptional communication, presentation, negotiation and influencing skills.
- Skilled in streamlining processes and implementing effective structures to enhance speed and efficiency while adapting to dynamic business demands.
- Mentoring and coaching operational leaders to create a collaborative, innovative, and continuously improving work culture.
- Proven & demonstrable change management skills, comfortable with initiating and delivering change to enable a resilient security operations function.
- Analytical skills and the ability to translate data into actionable insight.
Why QBE? At My Best
At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it’s not just what we do that matters, it’s how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.
At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (https://qbeeurope.com/careers/flex-qbe/).
We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent
Inclusion of Diversity
We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.
We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.
ESG & Sustainability
At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce and partnering for growth through innovative, sustainable and impactful solutions. For further information regarding QBE’s sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative ‘Premiums4Good’, please visit our Sustainability homepage and read our latest Sustainability Report (Link).
About QBE
We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.
We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.
And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.
With more than more than 11,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.
We believe this is our moment – what if it was yours too?
Your career at QBE — let’s make it happen!
To find out more about why you should work for QBE, visit our careers website.
What next?
If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.
Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
We are proud supporters of Women in Data®. Connect, engage and belong to the largest free female data community in the UK – visit: www.womenindata.co.uk to join our community.