Digital Analyst
Overview
We’re Kingfisher, A team made up of over 76,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in.
At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you!
Key Accountabilities / Responsibilities:
- Partner closely with team members across Group functions and Banners (B&Q, Screwfix and Castorama) level, delivering actionable and relevant insights and data
- Interpret data, analyse results using statistical techniques and provide actionable recommendations for the business to take forward
- Build clear and insightful reporting to help stakeholders understand the performance of key business areas
- Support the analytics team with building the capability to enable the Group functions and Banners to self-serve with reporting and analysis
- Support the team to locate and define new process improvement opportunities
- Proactively engage and work with key stakeholders to leverage data to contribute ideas and opportunities to help define our roadmap actively
- Collaborate with the wider Digital and Customer analytics team to support cross-team working and opportunities
- Support the Group Measurement team in evolving our tracking to ensure best-in-class tracking of our website and app
- Assist the broader analytics community at Kingfisher through collaboration and sharing insights among Group and Banner functions
Required Skills & Experience:
- Experience of working in a Digital Analytics/data environment
- Experience working across a range of tools:
- Digital analytics tools (Google Analytics or equivalent)
- Visualisation tools (Looker Studio, Power BI or equivalent)
- SQL environments (BigQuery, Databricks or equivalent)
- Excellent analytical skills with the ability to draw concise insights across multiple data sets
- Strong stakeholder engagement and the ability to work collaboratively across different teams
- Comfortable working across multiple projects concurrently
- An inquisitive problem solver and standout colleague skilled at using data to improve digital experiences
Be Customer Focused – constantly improving our customers’ experience
- I listen to my customers
- I use available data to help make decisions
Be Human – acting with humanity and care
- I do the right thing
- I am respectful
Be Curious – thrive on learning, thinking beyond the obvious
- I build and share new ideas
- I try new things and share my learnings
Be Agile – working with trust, pace and agility
- I have courage to be creative
- Done is better than perfect, I aim for 80/20
Be Inclusive – acting inclusively in diverse teams to work together
- I embrace allyship
- I have self-awareness and a desire to learn
Be Accountable – championing the plan to deliver results and growth
- I own my actions
- I understand the Kingfisher plan and how it relates to my role
At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements.
In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here!
We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.
Interested? Great, apply now and help us to Power the Possible.
We are proud supporters of Women in Data®. Connect, engage and belong to the largest free female data community in the UK – visit: www.womenindata.co.uk to join our community.
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