Defence Digital Programme Support Officer

Defence Digital ensures our Armed Forces remain among the most technologically advanced in the world. We do this by putting innovative and effective technology into the hands of over 200,000 users, from the boardroom to the front line.

We lead on cutting-edge data science, automation, and cybersecurity at scale. Our mission goes beyond the battlefield by leading humanitarian efforts and driving digital innovation that impacts lives across the globe.

Defence Digital forms part of Strategic Command which manages the MOD’s joint capabilities for the Army, RAF, and Royal Navy.

Watch our video to see what we do at Defence Digital!

Passionate about using your skills to make a critical difference? Your next career move could be here!

This position is advertised at 37 hours per week.

Job description

Defence Digital is an exciting and dynamic place to work.  We offer employees the opportunity to develop within their role and progress through the organisation via a number of Learning and Development opportunities and activities.

Our work is varied, interesting and most importantly it's impactful.  You will be responsible for Supporting the Programme Delivery Manager and wider team to help with the control and processing of information, maintaining oversight of projects on behalf of the Senior Responsible Owner of the programme.

We are a friendly, diverse, and inclusive team of upbeat and creative individuals and welcome those who can bring their talents and new perspectives to the team.  You will work to provide assurance that projects are being delivered with a focus on performance, cost, and time across the programme.

It is crucial that you have strong organisational and information management skills and can work to tight deadlines.  Communicating effectively is an integral part of how we do our job, and therefore having a high standard of interpersonal skills and ability to work as part of a multi-disciplinary team, is vital in this role.

Person specification

Responsibilities:  

• Supporting the programme team with handling visitor access requests onto site, including meeting and greeting visitors when required.
• Process and manage requests for access and registrations relating to the department IT system administration and maintaining user access lists across the programme, maintaining, and assuring records are up to date.
• Assist with and maintain appropriate systems to enable effective planning and scheduling of the programme.
• Assist in maintaining project controls and in producing project and programme reports for and on behalf of the Programme Delivery Manager and wider team.
• Responsible for project and programme file management using robust version control.
• Coordinate key project and programme meetings and provide secretariat support.
• Assist with maintaining the stakeholder log for internal and external stakeholders. Act as the focal point for programme responses to external or internal requests for information.
• Assist with the monitoring of programme spend and contribute to the compilation of budgets.
• Assist with and maintain risk and issue logs relating to the programme, escalating as appropriate.

Essential Criteria:

• Experience in use of Office collaborative tools, i.e., SharePoint, Excel, MS Teams.
• Knowledge and understanding of Project Management processes.

For further information on the role and responsibilities, please refer to the Project Delivery Capability Framework: Project Delivery Capability Framework - GOV.UK (www.gov.uk).

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Working Together
• Managing a Quality Service
• Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

• Change Control
• Knowledge Management

Benefits

• An environment with flexible working options
• A culture encouraging inclusion and diversity
• 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
• Ability to roll over up to 10 days annual leave per year
• In addition to 8 public holidays per year you will also receive leave for HM The King's birthday
• Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
• Special Paid Leave for volunteering up to 6 days a year
• Enhanced parental and adoption leave
• Employee Assistance Programme to support your well-being
• Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club and Gyms
• Benefit Pension Scheme:   Civil Service pension
• Please see Benefits link for more info: Civilian Discover My Benefits (mod.gov.uk)