Defence Digital Delivery Manager

Defence Digital ensures our Armed Forces remain among the most technologically advanced in the world. We do this by putting innovative and effective technology into the hands of over 200,000 users, from the boardroom to the front line.

We lead on cutting-edge data science, automation, and cyber security at scale. Our mission goes beyond the battlefield by leading humanitarian efforts and driving digital innovation that impacts lives across the globe.

Defence Digital forms part of Strategic Command which manages the MOD’s joint capabilities for the Army, RAF, and Royal Navy.

Watch our video to see what we do at Defence Digital!

Passionate about using your skills to make a critical difference? Your next career move could be here!

This position is advertised at 37 hours per week.

Job description

Working in Delivery Management, you will oversee the successful execution of IT service projects that significantly impact Defence. This role ensures the successful delivery of projects, products, and services by coordinating teams, managing timelines, removing obstacles, and ensuring alignment with Defence Digital goals. Focusing on facilitating collaboration, tracking progress, and maintaining quality standards throughout the delivery process will be key.

Responsibilities:

• Develop, guide, and support teams to ensure they remain motivated, collaborate effectively, and function cohesively. Promote and enable ongoing improvement within the delivery team.
• As the point of contact for contracted suppliers, you will identify suitable contractual frameworks and choose the right suppliers for upcoming projects.
• Carefully listen to the needs of technical and business stakeholders and accurately interpret their requirements.
• Lead the project and in-service delivery of a dynamic and complex intelligence service, managing interdependencies across services while ensuring service continuity.
• Facilitate the team's delivery flow by managing the pace and rhythm, while proactively addressing risks, issues, and dependencies, including external ones.
• Balancing cost with value while considering user needs and applying your expertise throughout different phases of the project life cycle.

For further information on the role and duties of a Delivery Manager, please refer to the Government Digital and Data Capability Framework:

Delivery manager - Government Digital and Data Profession Capability Framework (ddat-capability-framework.service.gov.uk)

Person specification

You should have a proven track record of utilising various delivery methodologies, including Agile, Waterfall, and ITIL processes. Regularly evaluating your performance and adapting your approach is essential for effective delivery. This role requires strong collaboration with diverse stakeholders, excellent interpersonal skills, and the ability to lead in a dynamic, high-profile Agile environment. You will proactively lead an Open-Source Intelligence service within the team, fostering an optimal work environment and empowering the team to succeed.

When submitting your CV, please highlight your career history and experience relevant to this role.  Additionally, refer to the "Things You Need to Know" section of the advert and provide a personal statement (max. 1250 words) demonstrating the essential criteria listed below:

1. Please share your experience in leading projects or services utilising various delivery methodologies.
2. Explain how you have successfully prioritised tasks and addressed issues while managing new incoming requests

**Due to the nature of this post, only Sole UK British Nationals can apply**

Qualifications

We'll assess you against these behaviours during the selection process:

• Leadership
• Communicating and Influencing
• Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

• Agile and Lean Practices
• Communication Skills
• Planning