Data Literacy and Culture Manager

Salary: The starting salary is £47,060, which includes allowances totalling £2,928.

The salary is broken down as £44,132 basic salary, which will increase annually until you reach the top of the scale £52,652 Plus, a location allowance of £1,928 and a non-pensionable allowance of £1,000.

Location: The primary Met Location for this role is Lambeth. Travel across the Met Estate, to attend meetings as required by the business, is expected.

“Keep checking Oleeo/Met Careers on a daily basis for new and exciting opportunities being released to join DDaT!”

Policing London is a hugely complex challenge that evolves every day. To make sure the Met is up to the task, we need the right IT and systems across our organisation. As a Data Literacy and Culture Manager, you will help to enable us to do our best for the London area. Join us and play your part in making London the safest capital in the world and delivering ‘More Trust, Less Crime and High Standards’.

As a member of the Met, you will also enjoy great benefits including annual leave, civil service pension arrangements, maternity/paternity support, as well as being part of a continuous learning culture.

Digital, Data and Technology (DDaT)

The mission of Digital, Data and Technology (DDaT) is to provide the Met with information (and specifically data), communications and technology to help frontline officers and Met staff do their jobs more efficiently, in order to deliver the New Met for London plan. In other words, DDaT is about “passionately delivering trusted technology for precise data driven policing”.

As well as keeping up to speed with developments in technology and making recommendations for new equipment and systems that will help modernise policing, DDaT also comprises the Data Office which:

• Owns and drives the data compliance and analytics agenda.
• Brings together the accountabilities that are currently dispersed across the Met business areas.
• Consolidates and further develops existing Met data and insight services.
• Enables data sharing and collaboration to serve the public and external partners.

DDaT is committed to creating an inclusive working environment. We support hybrid working, and the hiring manager will be happy to discuss arrangements for this role.

Job Purpose

This is a unique opportunity to assist in the development and delivery of Data Literacy initiatives at the UK's largest and most prestigious Police Service.

You will play a crucial role in driving a cultural shift to prioritise Data as an enabler. Your efforts will ensure that organisational Data Literacy levels mirror the MPS strategic ambition of being a data-driven organisation, making a significant impact on the way decisions are made. You will do this by assisting in the development and execution of a pan-Met data literacy strategy, engaging with stakeholders using negotiation, influencing and partnership skills and making best use of a range of formal and informal communication channels.

Through collaboration with colleagues in Learning and Development (L&D), you will maximise opportunities to design and implement data-centric learning into existing training to support colleagues' ability to read, write, and communicate with data. You will support initiatives to improve our baseline data literacy offer to new recruits as well assisting the L&D Leadership Academy to ensure our leaders are well equipped and enhance the capability of our data professionals within our Digital, Data and Technology (DDaT) teams.

New Met for London is the plan on how the Met will deliver more trust, less crime, and high standards, engaging with our Transformation Directorate you will identify opportunities for ensuring data literacy is factored into, delivered and embedded in relevant projects, programmes and training.

Key Role Responsibilities

The Data Literacy and Culture Manager will report to the Head of Data Literacy and Culture, and work in partnership with colleagues across L&D and DDaT to:

• Assist in the development and management and ongoing review of the overall data literacy strategy for the organisation
• Socialise a shared 'data language' that will help colleagues be better equipped to optimally apply data to day-to-day work and support a culture and mind-set of data-driven decision-making
• Act as a champion for data literacy and culture change for the organisation
• Engage with and build effective internal relationships with staff to ensure we understand their needs and deliver the right products
• Advise on the mapping of educational content to data competencies and personas (e.g., frontline colleagues, data practitioners, managers, and leadership) in alignment with L&D
• Leverage tools and technology for the creative execution of a blended Data Literacy offer (e.g. online learning, webcasts, video, and audio channels)
• Engage and build a network of external stakeholders including, but not limited to, College of Policing (CoP), other police forces, and Government departments
• Engage with potential implementation partners, including external L&D professionals, to lead, develop and deliver data literacy work streams
• Using key performance indicators produce reporting to show progress against the strategy and any recommendations set
• Implement a cycle of regular review and evaluation of data learning packages and act upon the output and findings to ensure ongoing improvement to the learning provision.

Additional Information

Vetting Clearance Level

For this role the Vetting Clearance is Force Clearance Level, Recruitment Vetting (RV), and National Security Vetting (NSV) Level, Counter Terrorism Check (CTC).

Hybrid Working

Hybrid Working available in line with the MPS hybrid working policy.

How to apply

Click the apply now button below and start your career at the Met. Applications will be via a detailed CV, Personal Statement, and online application form. Your Personal Statement (1000 words maximum) should outline why you are interested in the role and how your knowledge, skills and experience (see Essential and Desirable Criteria) demonstrates your suitability for the role. (NB. Please do not attach 2 copies of your CV).

Completed applications must be submitted by 23:55 on 1st May 2025.

Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence 5th May.

Following application review, successful candidates will be invited to interview. Interview dates will commence 19th May.

www.metpolicecareers.co.uk

Essential For The Role, e.g. qualifications, licenses, languages, training

Essential Criteria:

Knowledge

• Understand the fundamentals of enterprise-level use of data as a strategic asset and knowledge of Data Governance, Data Quality, and Data Insights
• Understanding of the Data lifecycle with an ability to articulate the organisational benefits of a Data literate police service
• Learning needs analysis and managing business change through various blended learning approaches
• Awareness of industry best practices, tools, techniques, and frameworks for data literacy
• Experience in working on new Data Literacy learning pathways in response to changing needs within business areas
• Have knowledge of Agile and other delivery methodologies

Skills

• Experience of building and maintaining working relationships and leveraging networks across a large and complex organisation

• Engaging stakeholders using negotiation, influencing, and partnership skills, making best use of a range of formal and informal communication channels
• Energy and enthusiasm for change and new ways of working with the ability to challenge the status quo by using your initiative, creativity, and innovative thinking
• Developing an understanding of your target audience to devise Data Literacy learning appropriate to job role and organisational requirements
• Translating complex information to all levels through formal written papers and presentations
• Managing dependencies of varying complexity, planning and feeding into larger transformation programmes and portfolios to embed data literacy
• Represent DDaT to audiences both inside and outside the Met
• Proven verbal and written communication skills that can adapt to different audiences, including the most senior internal and external stakeholders
• Experience of using key performance indicators to demonstrate value, using a variety of statistical and analytical methods

Experience

• Understands the principles of Data Literacy
• Evidence of being part of the delivery of data improvement initiatives to accommodate a work force of both operational and non-operational teams
• Practical understanding of working with data or in a digital or data focussed environment. For example, but not limited to, data strategy, data management, data quality, and data governance
• Facilitating workshops both in-person and virtually to stakeholders at all levels
• Monitoring a number of key initiatives to ensure delivery to time and spend along with providing regular performance reporting and monitoring risk.