Data Governance Manager

About Ofcom

Ofcom is the regulator for the communications services that we use and rely on each day.  We make sure people get the best from their broadband, home phone and mobile services, as well as keeping an eye on TV and radio.

Our culture is clear - we live by our values: Empowerment; Excellence; Collaboration; Agility and Respect. These define how we work to deliver our purpose, now and in the future. The behaviours which support these values set the path for a fully inclusive and innovative culture at Ofcom.

We focus not only on what we do, but how we do it. We pride ourselves on being an organisation of people who genuinely care about helping others.

About the Team

This role sits within our data management office function. We support projects across technology, policy, research, operations, people, and ICT.

Purpose of the Role

The Data Governance Manager will provide expertise in all aspects of data governance and use, ensuring high standards are maintained in line with regulations and ethical requirements. You will be working with data-oriented teams to embed and monitor governance activities.

This role will include working on the design of practical data governance solutions to support our needs, identifying opportunities to improve the quality and trustworthiness of data, and supporting the implementation of data management competencies within the organisation.

Key Responsibilities

• Data inventory management to catalogue, monitor and identify data assets that are essential to the organisation’s operations or services.

• Data accountability by supporting the identification and assignment of data ownership, ensuring there is a clear RACI (responsible, accountable, consulted, and informed) matrix in the organisation.

• Data advocacy through implementing data governance practice and promoting the best use and management of data within the organisation.

• Data risk supporting and managing risk processes around data.

Skills, Knowledge and experience

Communication

• You can shape and share communications relevant to the audience, to support and host discussions within multidisciplinary teams, with potentially difficult dynamics. You can be an advocate for the team externally and can manage differing perspectives.

Data governance

• You can demonstrate up-to-date knowledge of data governance theory, standard methodology and the practical considerations. You have a working knowledge of an end-to-end data governance framework and can work effectively with technical teams and other stakeholders to implement a data governance framework and make recommendations to ensure compliance.

Data literacy improvement

• You can raise awareness of the need for data literacy within the organisation. You can support data literacy development and training by enabling data consumers to understand what they can and cannot do with data.

Data maturity models

• You can understand the different data maturity models available. You can measure data maturity across different domains, implement best practice and describe the benefits of potential improvements.

Data regulation and ethics

• You can understand all aspects of data governance and use, ensuring these are maintained in-line with laws, regulations, codes of practice and ethical requirements. You can demonstrate an awareness of emerging best practice in areas such as data ethics, and an understanding of the changing landscape.

Data standards

• You can demonstrate an understanding of best practice data policies, processes, and standards, and can implement them effectively. You can understand which standards need to be applied.
• You can work effectively with subject matter experts to develop the rules, policies and guidance needed to safeguard the organisation’s data assets. You can work within a team to monitor how data policies and standards are applied and complied with, acting where necessary.

Enabling and informing risk-based decisions

• You can advise on risk impact and whether this is within risk tolerance. You can describe different risk methodologies and how these are applied, as well as the proportionality of risk.

Ofcom is a forward-thinking, inclusive employer and recognises the value of diversity to truly “make communications work for everyone”. Here at Ofcom, our vision is to ensure people are part of an environment when they can truly strive and be themselves, therefore we aim to recruit from the widest pool of candidates possible – irrespective of social background, ethnicity, sexual orientation, gender or disability. We are an organisation that strives to be truly representative of the whole of the UK and our aim is to be an employer of choice for everyone.

We champion flexible working and so wherever possible we support flexible working patterns including job shares.

As a Disability Confident employer, we guarantee to interview disabled applicants who meets the minimum selection criteria of the role as outlined in the job specification, if applicants would like to be considered under this scheme. We pride ourselves on ensuring all candidates are treated fairly throughout the application and selection process including making our process as accessible as possible. You can find more information on the scheme here. https://www.ofcom.org.uk/about-ofcom/jobs/disability-confident-scheme

Should you require any adjustments to be made, please do contact us directly at resourcing@ofcom.org.uk or call 0330 912 1378

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