Data Change Manager

QBE EO is about to embark on a journey of growth in Data and Analytics through the development of a new Data Culture function, as part of the Data Centre of Excellence, with a focus to develop a data-driven mindset across the organisation. The aspiration is to build a Data Academy to improve data literacy and develop a robust communications plan to engage with stakeholders on all things data. As such, we are looking for an experienced Data Culture & Communications Lead to join the Data Centre of Excellence where you will be responsible for developing and driving the Data Culture Strategy and building a Data Academy for QBE EO to improve data literacy.

In this newly created role, you will work with the Director of Data, leadership and our People team to define, build and communicate our data capability uplift, data team organisational structures, job profiles and roles and responsibilities.  You will also assess and articulate the desired learning pathways across the business, such as for data communities, leadership teams and the wider EO community.

Your new role

• Partner with key stakeholders to create, consult, influence and shape effective employee communications plans and content that is measurable in terms of adding value to drive employee engagement, linked to business objectives
• Support the Director of Data to strategically shape and support the implementation of the Data communications strategy and plans for QBE EO;
• Lead on shaping, influencing, and creating, together with stakeholders, creative and innovative employee communication campaigns based on best practice and data-led insights to help drive employee engagement
• Listen, question, lead, and consult to influence to drive best practice employee communications with senior stakeholders from presentations (virtually and in-person), script-writing/talking points, key messages, etc
• Establish and maintain trusted relationships with key internal stakeholders to understand business objectives and requirements and assist in the timely delivery of communication engagement solutions
• Lead on the design, delivery and coordination of Data Culture in line with business and organisational needs regularly monitoring progress and measuring impact i.e. location or functional specific culture reviews and safety to speak up initiatives
• Actively review data and trends to identify challenges and focus areas to help drive our desired culture and employee experience
• Work in collaboration with centres of expertise, communities of practice and employee networks to ensure alignment and execution of the Data Culture strategies
• Act as a subject matter expert providing guidance and hands on support to People Business Partners and the leaders to ensure execution and adoption of the Data Culture strategies
• Act as an ambassador for the Data Culture internally and externally, building awareness and advocacy
• Maintain a wide network leveraging latest thinking, best practices, and developments in the future of work with a particular focus on culture and employee experience

About you

• Robust knowledge of developing data management fundamentals, data governance and master data management
• Significant experience with data culture strategy planning / communication planning
• Proven analytical and storytelling skills. Experience working with business stakeholders to understand requirements and translate those into forward looking plans and objectives within our data culture strategy
• Excellent presentation skills and the ability to communicate issues and solutions to a variety of stakeholders including the ability to influence senior leaders
• Change Management certification
• Ideally you will have Experience of building a Data Academy

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it’s not just what we do that matters, it’s how we do it that makes the difference.  In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.

At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. #LI-Hybrid

Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include;

Employer of the Year 2022 Winner – Insurance Insider

British Claims Awards 2022 Winner - InsurTech Award

Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year

Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response

Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year

We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent.

Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.

We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.

About QBE

QBE helps businesses build resilience through risk management and insurance.

QBE European Operations is part of QBE Insurance Group, one of the world’s leading international insurers and reinsurers and Standard & Poor’s A+ rated. Listed on the Australian Securities Exchange, QBE’s gross written premium for the year ended 31 December 2021 was US$18.5 billion.

As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base.

To find out more about why you should work for QBE, visit our careers website.

What next?

If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.

Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process.

We are proud supporters of Women in Data®.  Connect, engage and belong to the largest free female data community in the UK – visit: www.womenindata.co.uk to join our community.