CRM Engineer

So, you enjoy working with SQL and want to build up your MarTech skills. You know that innovation is the key to successfully using data as a true marketing asset, and you have the drive to help us thrive along our journey!

Following their implementation of Braze, the team have been the focus on a Braze case study, have a read through our journey here - https://www.braze.com/customers/moneysupermarket-case-study

So would you like to learn more about being a CRM Engineer at Moneysupermarket Group?

Why Our Role?

We are on a journey, moving from an approach that was based on batch data and required custom implementations for every new solution, towards a more realtime and more heavily events based data model with a focus on repeatable and scalable solution template creation. Therefore, we need individuals who adopt a culture of innovation in how we use data for marketing

Our engineers will provide in-house expertise in data segmentation, API driven solution design using our marketing technology and scripting languages, and innovation within the MarTech space.

We are currently updating and improving our CRM approach and technology along with our data platform, associated processes and solutions across the organisation.

What will you be doing?

• Be the face of MarTech within multi-functional agile product teams to identify and deliver projects that will drive product development.
• Lead on the design, delivery and documentation of repeatable, flexible and efficient campaign solutions within the Braze platform.
• Build on our cloud suppliers’ capabilities to create an agile framework of tools to update, personalise and deliver personalised messaging in real-time.
• Identify, design, and implement internal process improvements: automating manual processes, optimising data delivery, re-designing processes for reduced time to market, creation of replicable solution templates to support lower operating effort and greater scalability.
• Collaborate with data and analytics experts to strive for greater functionality in our data systems.
• Support downstream teams in providing vital data pipelines for reporting and analytics.
• Create and interpret automated reporting within the tool.
• Work closely with the commercial managers, product owners, other team members, establishing relationships throughout the business.

What do we need from you?

• Sophisticated SQL knowledge used to build data processes and support with reporting
• Extensive experience using one of the major CRM solutions (ideally Braze)
• Knowledge of email and messaging best practice, set-up.
• Good level of knowledge of at least one scripting language (ideally Liquid), and ability to solve coding challenges to manipulate data and implement decision logic.
• Good understanding of data flows and data infrastructure, including the ability to work with data arrays and json formatted data.
• Experience using APIs to retrieve information.

We're an inclusive, anti-racist and equal opportunity employer that values diversity. This means we respect and embrace differences in gender identity, race, ethnic origin, sexual expression and orientation, religion and faith, age, marital status, disability, neurodiversity, social background, education and way of thinking. We’re a place where you can be you.

Our customers and users come from different backgrounds, as do our colleagues. We welcome applications from everyone, and particularly encourage women and Black, Asian and ethnic minority candidates to apply as we’re actively building representation that’s more closely reflective of the communities we serve. Our appointments are made on merit, following a robust and objective assessment process, and the candidate with the highest score is offered the role. If you’re passionate about our purpose of helping households save money and excited about what you could accomplish here, we’d love to hear from you.

We understand that job adverts only say so much and you’re likely to have a lot of questions. If you’d like to know anything before applying such as more on the location, salary, our parental leave policy etc, please just let us know, and we’ll be happy to help. You can contact the recruiter for this role, Francesca at francesca.crossley@moneysupermarket.com

We are proud supporters of Women in Data®.  Connect, engage and belong to the largest free female data community in the UK – visit: www.womenindata.co.uk to join our community.