Business Intelligence Analyst

We are a large central MI team with engagement across a variety of QBE EO business areas / divisions. Due to QBE EO investment in data our growing Data & MI team is evolving, and we are currently migrating to an azure cloud platform, as well as implementing ThoughtSpot; a new AI driven analytics platform for self- service MI allowing users to proactively find their own insights.

We are looking for an experienced Senior Data Analyst to help our dynamic and evolving Data & MI team to grow, meet the challenges of the business and shape new ways of working.

They will be able to leverage their data expertise and technical knowledge to provide quality solutions for consumers (both strategic and tactical) including data modelling, visualisations, parameterised reports, improved data workflow and complex multi data source solutions. They will work with business users to identify their requirements and, using Agile SCRUM methodology be able to deliver change iteratively, regularly engaging with stakeholders to develop an expert MI solution.

Your responsibilities for this role may include, but not limited to:

• Facilitate the design, development, and implementation of an advanced fit-for-purpose MI solutions
• Provide technical support to our end users on the use and application of data warehouse information and educate them in the usage of the reporting and analytical tools.
• Build and maintain strong productive working relationships with internal and external stakeholders to ensure service delivery meets business needs
• Ensure that high standards of service are maintained and developed to ensure continuous improvement and effective response to user requests/enquiries.
• Facilitate the identification and documentation of QBE business unit’s MI reporting requirements and where appropriate identify additional requirements
• Contribute to the business unit’s more complex and unique reporting requirements, provide project support, implement detailed rollout plans to optimize transition and usage.
• Undertake problem investigation, analysis and resolution to maintain and improve service to customers.
• Be aware of the Data Strategy in order to appropriately align effort with this direction and positively promote the department, division and company as a whole, in order to maximize brand leverage and develop team profile.

Your story so far…

Skills needed to be successful in the role:

• Strong dashboarding capability (Power BI, Tableau etc.)
• Exposure to Power Platform stack would be advantageous (Power Apps, Power Automate, Power Virtual Agents, Dax Language)
• Good understanding of SQL and/or Python experience writing complex queries, stored procedures and views.
• Experience with wide variety of (large volume) data sources and data analysis
• Experience with Modelling would be beneficial
• Experience in designing full and complete solutions, producing specifications, detailing solutions for approval by business consumers and for technical use by developers and testers
• Experience in a customer facing / support environment and in training end users
• Excellent communication and collaboration skills
• Ability to work with multidiscipline teams and individuals across the organisation
• Great problem-solving aptitude
• Comfort working in a fast paced and evolving environment
• Experience of Agile SCRUM methodology would be beneficial

Why QBE?

We are here to support you

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As an QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
• Our ‘At My Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
• QBE Pension scheme and private health cover
• Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
• BCS Organisational Membership

Some of the award’s QBE are proud to have won include:

• The British Computer Society 2021 Winners – Inspirational Individual of the Year; IT Service & Support Professional of the year
• British Claims Awards 2022 Winner - InsurTech Award
• Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year

We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent.

Why QBE?

Working for us. Working for you.

We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you.  Offering a great range of benefits which enable you to bring your best self to work; including competitive salaries and bonus structures, health and wellbeing programs, hybrid working for the flexibility of working from home and the office.  In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.

At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation.

To find out more about why you should work for QBE, visit our careers website.

What next?

If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.

We are proud supporters of Women in Data®.  Connect, engage and belong to the largest free female data community in the UK – visit: www.womenindata.co.uk to join our community.