Assistant Insights Manager (12-month fixed term)
We’re recruiting for a full time Assistant Insights Manager (based in the Nottingham office) with a passion to help understand and champion the customer within in our business. You’ll need commercial thinking, great communication skills, project management experience and the ambition to help us drive exceptional business performance.
You’ll be part of a hard-working team who are super curious, but one that has lots of fun along the way. You’ll get regular exposure to key stakeholders within Boots Marketing, Operational and Trading teams as well as lots of support to learn a wide variety of research and analytical skills.
We’re looking for someone that’s got a thirst for knowledge, loads of empathy and can manage multiple deadlines at once.
A bit about us…
The Boots Insights Partnership team is part of our Data Office function. We’re a medium-sized team, a mixture of research and analytical specialists, working together in order to help Boots get to the heart of customer understanding so that we can take action, making sure our brand is set up for another 175 years of success.
Key Responsibilities
This role supports our research and analytical projects across Boots UK and ROI. Your key responsibilities will be to:
- Support the Research Manager in running projects to develop and measure the effectiveness of our marketing communications (from concept development and creative testing to tracking and evaluating in-market performance)
- Lead own ad-hoc research projects to support Boots UK, helping to drive change and thought-leadership within the business
- Be the expert in brand health via our continuous tracking sources (currently Kantar, RepTrak and YouGov), and deliver regular engaging reporting (understanding the results is one thing, delivering them in a compelling way is another)
- Synthesise data sources from across the team in order to help our stakeholders understand both the depth and breadth of customer issues, and help make commercially astute recommendations therein
- Contribute ideas to an ambitious team always on the hunt for ideas of how we do better by our shoppers / potential shoppers
A bit about you…
- Strong project management skills. You’ll be used to juggling a range of projects and deadlines, all with a keen eye for intricate detail
- Able to see the bigger picture: you’ll have experience of placing a business issue in a wider context of the all available data and information
- Commercial acumen: you’ll be able to show your understanding of what makes Boots as a business tick
- Be a storyteller: you’ll have examples of how you’ve adapted your communication style and approaches to inspire people to take your ideas on board
- Ideally, you’ll have around two year’s experience working in an environment that uses customer data and research – and you won’t be ‘scared’ of the numbers. However, most important are a serious work ethic and willingness to learn, a passion to listen to customers, and the ability to make sure their voice is heard with our business partners
Hybrid Working – 3 days in office, 2 days from home
We currently operate a fixed hybrid working approach for Support Office team members with a mix of remote and office-based working. Our set office days are Tuesday, Wednesday and Thursday with team members able to work remotely on Mondays and Fridays.
Our benefits
- Boots Retirement Savings Plan
- Generous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots Hearingcare
- Excellent onsite facilities including staff shop, opticians (including free eye tests for team members), gym, cafeteria and outdoor seating spaces
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to enable you to be at your best.
What’s next?
If your application is successful, our recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you will be notified by email.
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