DIGITAL ANALYST

N Brown – who we are and why work for us?

At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘championing inclusion, we’ll become the most loved and trusted fashion retailer’. Diversity, Equity, and Inclusion are, therefore, at the heart of our culture.

We’re a forward-thinking digital retailer with a financial services proposition to be proud of. We’re customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We’re experienced, with over 160 years of trading under our belt. We’re inclusive, as we believe in fashion without boundaries; and we’re sustainable, striving to make as little impact on the planet as possible.

The role

We’re looking for a Digital Analyst to join our Group Data team. Here at N Brown Group our people are passionate about customer service and proud to work for a business where the customer is at the heart of everything we do. Our people are enriched with data and powered by the latest technology to drive our business forward. As we continue to invest in our goal of becoming a leading digital retailer, there’s never been a better time to join us!

As our Digital Analyst, you will collaborate with key teams, such as Trading, Marketing and Planning, to deliver and present analytics and reports to drive decision making. You will be part of projects from end to end, be proactive in problem solving and contribute to making recommendations to improve the customer/user experience and hit business KPIs.

What’s in it for you?

• Hybrid working and flexible start times
• 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days
• Annual bonus scheme
• Enhanced maternity and adoption leave
• Company pension with up to 8% N Brown contribution
• Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
• A range of financial wellbeing support
• Colleague discount across all N Brown brands
• Onsite café with subsidised rates and local restaurant discounts!
• Life Assurance and Private Medical Insurance
• Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice

What will you do as a Customer Insight Digital Analyst at N Brown?

• Make recommendations for improved digital performance for users
• Be proactive in briefing out requests for information/analyses and ensure outputs are delivered on time
• Be the subject matter expert within the Data team
• Make commercially sound recommendations based on analytical findings and contribute to the delivery
• Create dashboards as and when required

What skills and experience will you have?

• Previous experience in a similar role within a commercial setting
• Expert in a Web Analytics tool (for example Google Analytics, Adobe analytics or Celebrus)
• Strong communication
• Presentation skills
• Open-minded, flexible and positive attitude with a willingness to embrace challenges and to learn
• Strong problem-solving skills
• Ability to manage a varied workload and work to tight deadlines
• Degree / MSc qualified within a relevant discipline (Mathematics, Science, Engineering, IT or Marketing etc) is advantageous but not essential
• Experience of analysing digital marketing campaigns
• Highly desirable is experience in analysing data from Search Ads 360, Social media platforms such as Facebook, etc.
• Experience of SQL or Python/R or other analytical programming languages is also desirable.
• Experience of (next generation) BI tools such as Power BI, Qlikview or Tableau is also desirable
• Experience of App analytics is also desirable

Our promise to you:

We’re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

What happens when you apply to a role at N Brown?

As soon as we receive your application, we’ll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!

We are proud supporters of Women in Data®.  Connect, engage and belong to the largest free female data community in the UK – visit: www.womenindata.co.uk to join our community.