Diversity is an imperative — and together, we are all accountable for our culture of respect, equity and inclusion. J.P. Morgan is working to drive a diverse and inclusive culture for our employees and our business. Everything has to start at home – leaving no stone unturned, we’re looking at our diverse recruiting practices, training, our products and services, and supplier diversity. Partnering with Women in Data helps us work towards closing the gender gap and increasing diversity in data careers. This enables us to bring the very best ideas to the forefront while continuing to drive innovation across all areas of our business.
Investments in data and analytics are changing our industry and the way we work. Today, our data and analytics teams, led by top experts in the field, are helping serve our customers and clients with greater depth, sophistication and innovation. Our team of experts in data and analytics sit at the intersection of data science, research and innovation to solve the most pressing financial problems. We create solutions to help our customers and clients achieve their financial goals, improve their experiences and protect their information. Whether working with big data, top analytics tools, artificial intelligence, machine learning models or robotics, our teams collaborate using cutting-edge technology to drive real world impact and solutions. By innovating and investing in our people and tool sets, we’re able to maximize our employees’ skills by removing the manual work out of day-to-day processes and simplifying tasks to save time.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. J.P. Morgan’s Commercial & Investment Bank (CIB) provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. Further information about J.P. Morgan is available at www.jpmorgan.com.
Halima Dhami holds a Bachelor of Arts in History with Arabic, from the University of London, School of Oriental & African Studies, and her Masters of Science in International and Economic History, from the London School of Economics.
After graduation, Halima started her career at SEI, a financial services company providing front-office and back-office technology and investment solutions. She started on the graduate scheme, which entailed spending four months in all departments across the business unit, then took up a permanent position as a Business Analyst.
Her main projects involved working on data migrations, on-boarding accounts, data readiness and data integrity. Whilst working on these projects, she understood the necessity of maintaining ‘good’ data and the importance of data-driven decisions. Through these projects, Halima became aware of the company’s data architecture and general data lineage across systems. “I found this interesting, as data is the core driver of many strategic business decisions,” said Halima.
Outside of her role at SEI, Halima took a course in coding through the initiative “Code First Girls” and became a STEM ambassador, encouraging girls to study STEM and apply for jobs within the field. “I felt I could be an effective champion for this initiative given my educational background in the social sciences,” said Halima.
Halima joined J.P. Morgan’s Data Quality Program in November 2021. In her role, she focuses on the data lineage and remediation of Critical Data Elements (CDEs) as part of the account open process. The requirement of having stringent checks and following data protocols and procedures can alleviate data exceptions and breaks, especially as data is passed across various downstream systems.
She has also worked on Robotics Process Automation (RPA) projects, looking at manual operational processes and identifying areas for automation to enhance efficiency, but also alleviate errors caused by manual touchpoints.” Although my educational background is in the social sciences, and not data or analytics related, I have always been a methodological and evidence-based thinker,” said Halima. “This ties in with my passion for strategic, data-driven decision making.”
In an effort to upskill and enhance her knowledge, Halima continues to purse courses and certifications in various tools including Tableau and Alteryx, which assist with data parsing, analytics and visualisation.
Halima is also active in the firm’s “Women on the Move” and “NextGen” Business Resource Groups, stating, “I hope to be a champion of diversity, not only within J.P. Morgan, but across the financial services industry.”
Education: CPA Australia (Qualified Accountant), 2003, University of Technology, Sydney (Australia) – Bachelor of Business majors in Accounting, International Business and Marketing, 1997
LinkedIn: https://hk.linkedin.com/in/nicole-ramsden
Nicole began her career at J.P. Morgan in 2003. She started in the firm’s Sydney office before moving to London, Hong Kong and now Singapore. Throughout that time, she has worked in both Asset and Wealth Management (AWM) and the Commercial & Investment Bank (CIB). This experience working across lines of business helped her understand how the bank operates across different markets and regions.
After working as the APAC Business Controls Head for Securities Services, Nicole was given the opportunity to lead the APAC Chief Data Office. This has been a unique career experience, since it allowed Nicole to establish a new team, a rare opportunity when working for a large bank. In this role she is focused on driving data strategy and governance, which supports both safeguarding data and the growth agenda in CIB, whilst ensuring the firm remains compliant with our regulatory obligations.
Nicole is a strong believer in realizing the value of data and has represented J.P. Morgan to talk about data quality at several client events. She is a member of a number of Asia’s leading industry bodies helping to drive consensus, advocating solutions and effecting change on a number of key data–related initiatives.
Having had some inspiring mentors early on in her career, Nicole is always looking to support junior employees. Pushing mentees out of their comfort zone and helping them tackle new challenges is an experience Nicole finds rewarding in her own career. She is passionate about developing high-performing, diverse talent and future leaders of the firm, and finds time to personally coach, inspire and sponsor women at all levels.
About you
Jenny currently leads a global engineering team in CIB Data & Analytics Technology (DAT), focused on delivering strategic platform data modeling, catalog, and entitlements solutions for our CIB partners. She joined JPMorgan Chase in 2020 and was excited to apply her (now) 18 years of software engineering and leadership experience from the mobile devices and Internet of Things (IoT) industries to the largest bank in the world.
What do you enjoy most about working in data and analytics at JPM?
Jenny has always reveled in the intersection of humans and technology, so data and analytics is the perfect place for her. She appreciates the magnificent scale of the data challenges in CIB and is inspired by the ingenuity of the engineers and architects in CIB DAT who bring ideas and solutions to life. She’s also driven to impact our diversity and culture at a broader level through her engagement in the CIB Engineering & Architecture DEI Leadership Team and her role as Co-Chair of the Working Families Network BRG in the US, which she’s held since its inauguration in 2023!
Personal interests:
Jenny enjoys plant husbandry (wifery?!), gardening, reading, spending time with her 2 kids and husband, going to Disney World, and planning her next trip to Disney World 😉
Quick fire:
Dream job as a child? Disney animator.
Dream travel destination? Fiji.
Favourite season and why? Autumn… I love fall colors, pumpkins, crisp nights, and the smell of burning leaves!
Book recommendation: “Never Enough: When Achievement Culture Becomes Toxic-and What We Can Do About It” by Jennifer Wallace.
About you
Following a degree in Management Sciences, Sarah joined a global bank’s graduate programme and from there moved between divisions and functions in Wealth Management, including 3 years working in Asia. Since then, Sarah has worked in Operations, Finance & Reference Data in Investment Banking leading to her current roles leading Party Reference Data Operations for CIB and Data Strategy & Change for Client Account Services
What do you enjoy most about working in data and analytics at JPM?
Sarah led a group creating Operations Dashboard & Analytics, where she discovered the joy of using data to uncover the route of the problem and for visual storytelling and how “a picture is worth a thousand words”. As her role evolved, she has the privilege to see complex business problems being solved by her team, using their knowledge of data models and operations processes and bringing solutions to stakeholders and partners.
Personal interests:
When not at work, Sarah’s 2 children and their hobbies keep her busy! In her downtime she loves to swim and run and recently completed a team triathlon on the Jurassic coast.
Quick fire:
Dream job as a child? Age 5 I wanted to be a teacher
Dream travel destination? I’d love to visit Madagascar
Favourite season and why? Spring – mornings start getting lighter and it’s usually great weather for running
Book recommendation Storytelling with Data – by Cole Nussbaumer Knaflic. It’s a great entry level book to improve data stories in presentations
About you:
Katharina is currently an Executive Director in JP Morgan’s Commercial and Investment Bank’s (CIB) Chief Data Office, where she facilitates the delivery of solutions aimed at managing and mitigating data risks. Originally from Germany, her career began at Commerzbank where she specialized in assessing credit risk across various industries. Since joining JP Morgan in 2011, she has embraced opportunities for growth, holding roles in Internal Audit, Risk and Controls, across global locations – from London to New York – and finally settling in Chicago with her husband and two young daughters.
A passionate advocate for diversity, equity and inclusion (DEI), Katharina leads the CIB Chief Data & Analytics Office’s DEI forum, actively engaging in Women on the Move initiatives, and serving as a mentor for parents navigating their professional and personal lives.
What do you enjoy most about working in data and analytics at JPM?
Managing risk has been the cornerstone of her 20-year career in banking, naturally leading her into the dynamic world of data. She finds great satisfaction in navigating this ever-evolving space and collaborating with top-tier professionals daily.
Personal interests:
Katharina is quite handy and loves a good DIY project. She also enjoys eating out, reading and doing puzzles.
Quick fire:
About you:
Holly currently leads strategic change within the Commercial & Investment Bank’s Digital & Platform Services group, responsible for Account Reference Data change.
Holly has 13+ years’ experience in Technology and Operations in both the UK and the US. She joined JP Morgan in early 2023 from Capita plc where she led technology strategy as the Chief of Staff to the CTO. Prior to Capita, Holly spent over 8 years at Citi with a focus on business management, project delivery and people strategy.
What do you enjoy most about working in data and analytics at JPM?
Holly loves the culture here and being able to collaborate and learn from so many inspirational people on a daily basis. Her team has a wide range of backgrounds and expertise which helps drive innovation and enables problem solving. It is important to Holly to feel empowered to drive forward ideas and opportunities as well as being able to connect with and support others – and the culture at JPM really supports this.
Personal interests:
Holly enjoys hot yoga, playing tennis, and exploring new restaurants in London!
Quick fire:
About you:
Chinyere is a Data Governance and Strategy Program Delivery Director for Global Technology CDO. In her role she drives execution of strategic programs and data management implementation in compliance with the firm’s policy and standards.
Chinyere completed her BSc. in Nigeria and an MSc from Newcastle University. She started her professional career in the UK at JPMorgan in 2010 and has held various roles across the firm.
What do you enjoy most about working in data and analytics at JPM?
Chinyere enjoys the variety and challenge available in the data domain. Her journey into data was intentional – midway through her career, having been working as a BA/PM within technology teams, she took on data aligned trainings to upskill for the progression into a data analysis role and has since navigated the domain across data quality, business data architecture, governance etc.
Personal interests:
Chinyere enjoys reading and sports (football, volleyball etc.), with her focus now more on her two young children who are passionate about football.
Quick fire:
About you:
Nikki leads on identifying and developing our strategic partnerships and aligned initiatives with diverse organisations that are helping to drive the CIB Chief Data & Analytics Office diversity agenda, including our ongoing partnership with Women in Data.
Prior to joining J.P. Morgan in early 2020, Nikki spent 12+ years as HR Manager and Business Partner in education – working predominantly in secondary education and further education in multi-academy trusts, managing the full employee lifecycle. Prior to that Nikki held roles at Capita, PwC and in marketing and advertising companies.
What do you enjoy most about working in data and analytics at JPM?
There are many opportunities – personal growth and development is actively encouraged and there is a real culture of inclusivity. The CDAO has people from many different backgrounds and experiences who are open to sharing their stories so that we all learn something new every day. Collaborating across teams, making new connections and connecting people and organisations so everyone can thrive is what Nikki enjoys most.
Personal interests:
Nikki enjoys walking and jogging (slowly!), dining out and taking as many holidays as possible!
Quick fire:
